Are you a Senior?
Instacart offers a special Senior Support Service for customers over age 60. We have a dedicated team of specialists who specialize in setting up accounts and placing orders for customers who may need
Hi! How can we help?
Popular Articles
Tracking your order and delivery
It’s easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. Order status To check your order status on the website— Log
Rescheduling a delivery
You can change your delivery date and time up until a shopper begins working on your order. Here’s how to reschedule: On a computer— Log in and click the 3 horizontal lines at the top left Click
All Topics
How Instacart Works
What we do, areas and stores we serve, communicating with us
Instacart+
Perks, pricing, and managing your membership
Payments and Gift Cards
Paying with the Instacart Mastercard®, Gift Cards, and more.
Placing Orders
Placing an order, sharing a cart, reporting incorrect information
Order in Progress
Tracking your order, approving changes, chatting with your shopper
Delivery
Receiving your items, reporting a problem, unknown charges
Pricing, Discounts, & Fees
Item pricing, coupon, promotions, referrals, taxes and fees
How to use EBT SNAP
Using your EBT card and shopping for eligible items
Instacart Business
Manage account and shop for your business
Profile and Account Settings
Personal settings, notifications, login issues
Instacart Sweepstakes Rules
View our monthly Sweepstakes
Terms of Promos, Credits, & Gift Cards
Terms and conditions for offers, promotions, credits, and discounts